Terms of service

We spend a lot of this product telling you to read contracts properly, so ours is written to actually be read. Plain language, no traps.

1. Who we are, and what this is

keep.fans is software for tracking creator income, estimating tax, reviewing agency contracts and managing the business side of independent creative work. By creating an account you agree to these terms. If you don't, don't create one — and the free calculators work without an account either way.

You need to be 18 or older.

2. What we are not

This matters more than most of what follows, so it's near the top.

• We are not your accountant. Every tax figure is an estimate to help you set money aside. It is not a filing, not advice, and should be checked by a professional before you submit anything.
• We are not your lawyer. The contract reviewer checks for 18 patterns that commonly harm creators. It can miss things, and a clause that looks fine alone can still be a problem in context. Have a lawyer review anything you're about to sign.
• We are not a payment processor. We never hold, route or touch your earnings.
• We are not affiliated with any platform we support.

If you rely on an estimate from this product and it turns out to be wrong for your situation, that outcome is yours. We've built the estimates to lean conservative for exactly this reason, but the responsibility for what you file is yours.

3. Your account

Keep your password to yourself and use a strong one. Tell us promptly if you think someone else has got into your account. You're responsible for what happens under it.

One account per person. You may not resell access or share a login with people outside your own business.

4. Paying

• Subscriptions renew automatically until you cancel. You can cancel any time from your account, and it takes effect immediately for future charges.
• Cancelling keeps your access until the end of the period you already paid for. We don't cut you off the day you cancel.
• Prices can change, but never mid-period, and we'll tell you before a change affects you.
• Refunds are covered in the refund policy, which is part of these terms. Short version: 30 days, no argument.
• If a payment fails we'll retry and let you know. Persistent failure downgrades you to the free tier — your data isn't deleted.

5. Your data

You own everything you put in. We store it to provide the service, and the privacy policy sets out exactly what we hold and who ever sees it.

You can export everything as plain CSV whenever you want, and delete your account yourself. Deletion is permanent and we can't undo it, so export first if you want a copy.

We never sell your data, and we never use contracts you upload to train anything.

6. Rules of use

Don't:

• Use the service for anything unlawful, or to launder or disguise proceeds of crime
• Upload content you don't have the rights to, or file DMCA notices you know to be false — that carries real legal liability, and it's yours
• Attempt to break, overload, scrape or reverse-engineer the service
• Impersonate someone else, or use the service to harass anyone
• Resell or white-label the product without a written agreement with us

We may suspend an account that's doing these things. Where it's reasonable to, we'll tell you why first.

7. Uptime and changes

We work to keep the service up but don't guarantee uninterrupted availability. We'll give notice of planned maintenance where we can.

We may add, change or remove features. If we remove something you're actively relying on, we'll tell you and give you a way to get your data out.

8. Liability

The service is provided as-is. To the extent the law allows, our total liability to you is limited to what you paid us in the 12 months before the claim.

We're not liable for lost profits, lost data where you had the ability to export it, or the consequences of decisions you made using our estimates. Nothing here limits liability for fraud, or for anything that can't be limited by law.

We think a cap tied to what you actually paid is the fair version of this clause — the same standard the contract reviewer applies when it sees an unlimited liability clause in someone else's agreement.

9. Ending it

You can leave at any time, for any reason, without telling us why. We may close an account for a serious or repeated breach of section 6, or if we're legally required to.

If we close your account other than for a breach, we'll refund the unused portion.

10. Changes to these terms

If we change these terms in a way that materially affects you, we'll email account holders rather than quietly editing this page and hoping you notice. Continuing to use the service after that means you accept the change.

11. Law

These terms are governed by the laws applicable at our place of business, and disputes go to the courts there. Nothing here removes consumer rights you have where you live — where local law gives you more than this document does, the law wins.

12. Contact

Questions about any of this: get in touch.

Last updated: July 2026